Website Contact Form Clarification Text

This Clarification Text has been prepared by the Data Controller, Çözümtek Bilgi Teknolojileri A.Ş., located at Kozyatağı, Özce Center İş Merkezi İçerenköy Mah. Çayır Cad. No:3 Kat: 8, 34752 Ataşehir, regarding personal data obtained through the Website Contact Form. The personal data are processed and protected in accordance with the relevant personal data protection legislation. Our company’s Clarification Texts regarding the protection of personal data can be found at https://cozumtek.com/en/clarification-texts/.

A.  METHOD AND LEGAL BASIS FOR COLLECTING PERSONAL DATA

Your personal data is collected in accordance with the relevant legislation through

  • Company Website
  • Electronic Form (in-house application screen)

and processed based on the following legal basis:

Legal BasisData Category
To be directly related to the establishment or failure of a contract, the processing of personal data belonging to the parties of the contract is necessaryIdentity Data, Contact Data

B.   PURPOSES OF PROCESSING PERSONAL DATA

Your personal data will be processed by our company for the following purposes, within the scope of the personal data processing conditions and purposes specified in relevant legislation:

Purpose of ProcessingData Category
Tracking Requests / ComplaintsIdentity Data, Contact Data
Conducting Communication ActivitiesIdentity Data, Contact Data
Conducting After-Sales Support Services for Goods / ServicesIdentity Data, Contact Data
Conducting Marketing AnalysisIdentity Data, Contact Data

C. THIRD PARTIES AND PURPOSES OF TRANSFERRING PERSONAL DATA

Your personal data will not be transferred to third parties.

D.  RIGHTS OF THE DATA SUBJECT

In accordance with the relevant legislation, everyone has the right to apply to our company in the capacity of data controller regarding the following matters:

(1) Everyone, by applying to the data controller, has the right to:

a) Learn whether personal data is processed or not,

b) Request information if personal data has been processed,

c) Learn the purpose of processing personal data and whether they are used in accordance with their purpose,

ç) Know the third parties to whom personal data is transferred domestically or abroad,

d) Request correction of personal data if it is incomplete or incorrectly processed,

e) Request the deletion or destruction of personal data within the framework of the conditions stipulated in the relevant legislation,

f) Request notification of the transactions made pursuant to subparagraphs (d) and (e) to third parties to whom personal data has been transferred,

g) Object to the occurrence of a result against the person himself/herself by analyzing the processed data exclusively through automated systems,

ğ) Demand compensation for the damage arising from the unlawful processing of personal data.

As a data subject, you can submit your applications regarding your rights by duly filling out the Request Form available at https://cozumtek.com/en/relevant-person-application-procedure/ and sending it to us through the methods specified in the application form. Depending on the nature of your request, your applications will be concluded free of charge as soon as possible and within thirty days at the latest. However, if the transaction requires an additional cost, a fee may be charged according to the tariff determined by the relevant regulation.

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